Shipping Policy
Last updated: August 22, 2026
Thank you for supporting Seeking Truth & Spice! We are a small business, and every order helps us share good food and support our mission of sharing the Good News.
We carefully package every order and do our best to get your products to you safely and promptly.
Processing Time
Orders are typically processed and shipped within 2–3 business days after your order is received.
Orders are not normally processed or shipped on weekends or major holidays.
During holidays, special promotions, or periods of unusually high order volume, processing may take a little longer. If there is a significant delay with your order, we will do our best to keep you informed.
Shipping Methods
Orders are shipped using the shipping method selected during checkout.
Available shipping options and costs will be displayed at checkout before you complete your purchase.
Once your order has shipped, you will receive a shipping confirmation and tracking information when tracking is available.
Shipping Address
Please make sure your shipping address is correct before completing your order.
We are not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.
If you notice that you entered an incorrect address, please contact us as soon as possible. We will do our best to make corrections before your order ships, but we cannot guarantee that an address can be changed after an order has been processed.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the address provided at checkout, Seeking Truth & Spice is not responsible for packages that are lost or stolen after delivery.
If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damaged package and products. We will work with you to determine the best way to resolve the issue.
If your package appears to be lost in transit, please contact us so we can help determine the appropriate next steps.
Shipping Delays
While we do our best to ship orders within the stated processing time, shipping carriers may occasionally experience delays that are outside our control.
If we learn that we cannot ship your order within the timeframe we have promised, we will notify you and provide you with the available options, including the option to cancel the affected order and receive a refund when required. Federal rules generally require online sellers to ship within the advertised timeframe, or within 30 days when no timeframe is stated, and to provide customers with options when an unexpected shipping delay occurs.
Incorrect or Missing Items
If you receive an incorrect item or an item is missing from your order, please contact us within 7 days of delivery.
Please include your order number and a description of the issue. We will work with you to correct the problem.
International Shipping
At this time, we ship within the United States only.
Questions About Your Order?
If you have questions about your order or its shipping status, please contact us:
We appreciate your business and your support of our mission!
🌿 Good food. Good News. A greater purpose.
